The message may vary depending as well on your Internet Explorer version:įigure 4: Citrix Helper Control message on Internet Explorer 7 or 8įigure 5: Citrix Helper Control message on Internet Explorer 9 When using Internet Explorer, depending on its security settings, a message about Citrix Helper Control from 'CITRIX SYSTEM, INC' message may appear. Once you find the most up-to-date plugin, be sure to download the Online version (NOT the Offline one!) according to your operating system (Mac or Windows).Ĭitrix Helper Control from 'CITRIX SYSTEMS, INC' Missing Problem: Instead, you are advised to use the site's search engine to look for the latest version by using the following search string: " citrix online plug in web". Follow the solution according to the above problem:ĭownload and install the plug-in manually directly from the homepage of Citrix developer:Īs the plug-in gets updated often, the ICT prefers not to provide a direct download link. The launch.ica is a Citrix configuration file used by the Citrix Online Plug-in which may need to be downloaded locally and/or run on your computer for the plug-in to work properly. In the Citrix Web Interface message area, a warning stating to download an ".ica" file appears:įigure 2: Warning message to download. When starting a Citrix application, a file called "launch.ica" is downloaded instead:
ica / launch.ica File Related Messages Problem:
Online Plug-in Failing to Download or Install.Citrix Helper Control from 'CITRIX SYSTEMS, INC' Missing.Please note the below index is in alphabetical order however, the topics are then sorted in the order you may encounter them in reality while accessing/using Citrix: This page lists all known issues regarding the Citrix Farm facility. Home » Services and Admin » ICT Service » Known Issues » Citrix Open sidebar menu Citrix - Know Issues
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