With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip. Remove the ink cartridges from the printer. If your printer has a network or wireless connection, leave it connected. Wait until the printer is idle and silent before you continue.ĭisconnect the USB cable from the rear of the printer. In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Refer this article to know more information about ink cartridge issues. You can continue printing, press OK on the printer control panel, or click OK on the computer screen to close the message and continue printing. Have you tried checking with your old ink cartridge? Do you get the same error? you for posting your query on HP Support Community,.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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